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Warranty, maintenance and repair

All products sold by us have received quality control approvals and are deemed to be functional when shipped by us. Products are covered inside Saudi Arabia & warranty’s duration defers from a product to another so please keep your receipt for any maintenance or repair request. Local products are subjects to the local agent warranty’s terms & conditions.

If there is any problem with the purchased product, it is recommended to contact directly our maintenance authorized service center in Saudi Arabia to get repair for the product. You can contact us to get our maintenance center locations and contact details.

If you have purchased a product from any branc that Ahmed Abdulwahed in authorized dealer for, please click here to activate the warranty.

Due to the current situation we changed the service center working hours from Sunday to Thursday to be from 1PM to 5PM in Riyadh, Khobar, and Khamis Mushait centers, and from 10:00 AM till 2:00 PM in Jeddah center.